Surveillance Station event based recording not working

[nzben]

I have 2 Vigi cameras (C340/C350) connected to SS using ONVIF. The only way I can get them to record is to edit the camera configuration and enable schedule recording with all timeslots active - in which case recording is continuous. If I disable this the cameras will not record. What I want to do is have SS start recording when motion is detected by the camera. I have set this up in Event Management, but it doest seem to work.

I have had this setup working with just the Single C340 in the past, but now I have added the C350 and matched settings, nothing seems to work. I have deleted the cameras from SS and seated again, but no luck.

Currently in the Camera Overview window both cameras are showing as Connected and with an active stream, but recording status = not recording.

Any help appreciated…

[HaruLin]

The Surveillance Station has reached end of support for some time.
Although I have a VIGI C350, I don’t currently have a Surveillance Station environment to verify this situation.

Since there are only two cameras, could you try using QVR Elite instead?
It officially supports the VIGI C350, allowing you to select the model directly instead of using ONVIF.
We also plan to add support for the VIGI C340 in a future version.