Surveillance Station question

—Machine translation added by Dolbyman—


I own an older QTS-459 Pro II NAS and I’d like to use the Surveillance Station application with an ANNKE C800 camera. I can’t find it in the list of available cameras. Even when I try to find an equivalent, I can’t get a live view. Could you please help me? Thank you in advance.


Je suis détenteur d’un vieux NAS QTS-459 Pro II et je souhaiterais utiliser l’application Surveillance Station avec une caméra ANNKE C800. Je ne la trouve pas dans la liste proposée. Même si je tente de trouver une équivalence, je ne parviens pas à obtenir une vue en directe. Pourriez-vous m’aider svp ? Merci d’avance.

Please make sure you post your question in English

Thanks

Hi @roda13 Sorry that the Surveillance Station has already reached EOL, so we are no longer adding new camera integrations for it.

For the ANNKE C800, you can try setting Camera Brand = ONVIF and Camera Model = ONVIF Profile S. In most cases this combination should work. Let me know if you run into any issues.


From ANNKE’s website, their UI looks like OEM by Dahua.

https://help.annke.com/hc/en-us/articles/900000598226-Annke-Vision-How-to-connect-ANNKE-IP-Camera-to-Different-Brands-of-DVR-NVR-System-via-Onvif-Protocol

In this case you might want to check these on your IP camera as well:

  1. Enable the ONVIF option in the camera’s setting.
  2. Make sure the ports are correct. Its HTTP port should be 500 and RTSP port should be 554 by default.