Tr004 firmware update fails!

No chance to update tr004.
Firmware installed - tr004 savely removed - tr004 restarted - same message that update to FW 1.2 is still open.

Please help

I have seen this a couple of times recently, when the TR is connected to a NAS, have you tried connecting it to a PC/MAC for the update ?

Not yet but I will try.

Q: Will there be a problem with access to already mounted hard disks?
Q: Will I loose data when connecting the tr to a PC?

In What mode is the TR? , storage pool or external storage ?

If it’s in external storage mode, just hook it up to Windows/Mac, if it’s in storage pool mode, either shut down the NAS or disconnect the pool first (see manual), then connect it to Windows/Mac

It‘s in external storage mode. So obviously no problem. Thanks for clarification. I‘ll try to update tomorrow and let you know if it worked.

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Hi,
Conneted the TR004 to a Windows-11 PC. Installed Firmware showed 1.2. Ran the update process on the PC but no change. Seems that the current firmware still is running on the TR.
After re-connecting the TR004 to my TS431 it shows that a new firmware 1.2 is available. No Version is shown for the installed Firmware. Weird

I‘ll ignore the update message until a new firmware version will be mentioned in the update section.