I am looking for some guidance as a new user of a TS-216G 2-bay NAS that I would like to learn more about regarding definition of the front LED indicators (see notes below for associated QNAP NAS hardware info). Since I have (2) drives installed (in RAID 1 config), shouldn’t both drive LEDs be reporting activity if both drives are healthy & functioning normally per the QTS web portal? Currently I only see activity from the #2 drive LED so just curious if I am misinterpreting something. Apologies in advance for any missing details or if this question has come up in the past, but please let me know what other information is needed & I certainly appreciate any assistance, thank you!
Yes, you should be seeing 2 LEDs on the front panel, one for each drive. It seems Disk 1 isn’t illuminated.
To test the LED: login to the QTS UI → Storage And Snapshots → Storage → Disks → select disk 1 → Action dropdown menu → select Locate. This should blink the red LED for disk 1 continuously. Does this work?
Appreciate the suggestion on how to test the disk LEDs, thank you. The LED for disk #2 seems to test fine but nothing happens for disk #1, while testing or normal disk activity otherwise. Very seldom do LEDs fail, especially on new out-of-the-box components, but that seems to be the case here unless there are any other suggestions. Kind of a nuisance but not a complete deal-breaker I suppose.
How old is your unit? Maybe you can RMA it. Did it ever work or was it DOA?
Although I agree that newer style LEDs shouldn’t fail, or at least not often, I have 3 NAS boxes that are 10+ years old and at least 1 LED stopped working on each unit well over 5 years ago. I’ve never had an LED fail in anything else though…..
Also suggest updating your QTS version, just-in-case this is a known bug that has been fixed with later software. I haven’t seen any mention of it in the firmware release notes, but you never know.
Only a couple months as it was purchased new from Amazon. Not sure it’s worth the trouble & will also need to see if Amazon is even willing to process a return/replacement given the timeline.
Just wanted to make sure I wasn’t missing something simple with an overlooked configuration setting within the QTS web portal. Thanks for feedback & insights.
So if it’s a few months old and Amazon won’t do anything about it, QNAP most certainly will as it is under warranty.
LED’s absolutely can fail just like any semiconductor. There’s also other components around them that could fail as well. It happens. I’ve bought new electronics and had them dead out of the box. Rare but not impossible.
