Hey everyone,
Unfortunately, one of the HDDs in my RAID 0 failed and I had to replace it. After installing the new, identical HDD, I had to initialize the system. In the process, I assigned a static IP and set a password.
But after booting, I couldn’t log in with my new password. Logging in with admin/admin, admin/cloud code, or admin/MAC address doesn’t work either.
Ping works and Qfinder finds the system…
Does anyone have any ideas?
Thanks in advance 
Hi,
If you’re using QTS 5.2.x, the Cloud Key should work.
What is the default password for the NAS administrator account ‘admin’? | QNAP
However, there have been cases where the sticker was incorrect.
You could remove all the drives and then check using QFinder
How do I find my NAS device’s Cloud Key? | QNAP
Hi Becker2020,
Thanks for your reply. The 3-second reset was the key tip, as I’d forgotten that you can also use a paper clip on the NAS.
After that, I was able to access my NAS again using the cloud password, and I’ve just finished setting it up.
Thanks for your help.
Archie
Glad to hear you can access your NAS again! For more information on resetting it, please see the FAQ below. Thank you!
[How do I reset my NAS settings? | QNAP](How do I reset my NAS settings? | QNAP)
*(Translated using AI)*