TS-859U RP extremely slow transfer rates.

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1

Hello, I recently came across a TS-859U RP and it is currently running QTS Version 4.2.6 (2024/06/18), I have 5 4TB WD Red nas drives in a raid 5 configuration. This is a private, in home network, no business use at all.

I’m confused as far as the speed of this device. It takes forever to transfer files to it. From what I can see, it varies between 2M/s to around 12M/s.

It is on a 24 port Gig switch, the network cables are Cat 6 to the switch and from the switch to my computer as well as to the modem/router.

I realize the system is only sata II, but still it should be much faster than what I am seeing.

The question is, can I speed up the network or the drives to a better speed? Is there an issue with the firmware that changing back to an earlier version might help?

Failing that, is it possible to patch in a newer control board to get higher speeds from the system?

Please let me know if there is a solution.

Thanks

2

You cannot modify the NAS hardware.

Speeds seem low, even this 16 (!) year old NAS model should be faster than that. Make sure all other apps are disabled, Antivir, etc. Plain simple SMB is all you need. Did you enable SMB 2.1 on the NAS ?

3

Is the NAS fully set up and the RAID synchronization complete? With 5 x 4TB drives, that can take a very long time.

4

Could be your client computer as well. Anti-virus and other factors.

Try a proper benchmark tool and see what speeds you get.

5

What model(s) are the HDDs? Are they SMR or CMR drives?

6

I went and removed everything aside from control panel, App Center and QTS help. Disabled everything I could see to disable, FTP, Apple server etc…I’m not sure what SMP 2.1 is, That does not seem to be a selection that I can find. Under the network settings, I hooked port 1 and 2 together as a shared connection.

No real change in speed.

7

Yes, fully synched, took almost 2 days.

8

I rebooted the Modem/Router, rebooted the nas and rebooted my computer. No virus scanner, no VPN, nothing but 1 web page with the speed test and it says I am receiving 95% of my plan speed, which is a 1 Gb plan.. So my computer and the switch seem to be alright.

9

Quote “The WD40EFZX-68AWUN0 is a CMR (Conventional Magnetic Recording) drive. It belongs to the WD Red Plus family, which is explicitly designed as CMR for NAS environments.”

As far as I know, they are the correct drives for a NAS, all 5 show the same model number, 2 are a few months older than the other 3, but they are the same type drives, all 5 show the WD40EFZX-68AWUN0 in the drive table, all have been updated with the latest firmware. They are all sata 3.1, the Qnap, unfortunately, is only sata 2, so the speed of the drives should not be an issue.

10

WD RED Plus are fine, they are CMR