So as per the title my TS453A gets stuck on “system rebooting please wait” every reboot. It is resolved by holding the power button down and forcing a power off but the more I do this the more worried I become.
Doing some research I found a post from a few years back that’s apparently from QNAP staff stating the below.
2. Check current BIOS and EC version
CAUTION: User must downgrade EC firmware if EC version is higher than QX47EC20
[~] # dmidecode -s bios-version
QX47AR20
[~] # hal_app --get_ec_version
QX47EC22
hal_app
Having run the SSH commands listed this is what my device has come back with:
I’m a little confused as to know if my bios needs updating or downgrading, could anyone confirm?
Below I’ve included the full post, Thanks
=================================================
*
Please follow below SOP to flash BIOS for TS-X53A.
Preparation:
• Download package from below link:
N3150: http://download.qnap.com/Storage/tsd/bi … 47AR50.zip
N3160: http://download.qnap.com/Storage/tsd/bi … 47AR25.zip
So
• Extract the compressed file, please upload below 3 files to shared folder, “Public”
N3150: flashrom, QX47AR50.bin and QX47EC20.BIN
N3160: flashrom, QX47AR25 and QX47EC20.BIN
• Follow below commands to complete the BIOS flash procedure.
- Check current CPU name
There are two version of BIOS, QX47AR50.bin and QX47AR25.bin, corresponding to N3150 and N3160 respectively.
N3150 → QX47AR50.bin
N3160 → QX47AR25.bin
CAUTION: Do NOT apply wrong version of BIOS, it will brick your machine.
[~] # hal_app --se_sys_get_system_info
NAS display name = TS-453A
NAS CPU_0 Model Name = Intel(R) Celeron(R) CPU N3150 @ 1.60GHz
NAS CPU_0 running speed = 1601 MHz
=== Slot1 Mem Info. Channed Id is 1, Slot Addr is 0x50 ===
Mem Type: DDR3_SDRAM
Module Type: SO_DIMM
Ram Size: 2048 MB
Speed: 1600 MHz
Module Manufacture: Transcend Information
=== Slot2 Mem Info. Channed Id is 2, Slot Addr is 0x51 ===
Mem Type: DDR3_SDRAM
Module Type: SO_DIMM
Ram Size: 2048 MB
Speed: 1600 MHz
Module Manufacture: Transcend Information
-
Check current BIOS and EC version
CAUTION: User must downgrade EC firmware if EC version is higher than QX47EC20
[~] # dmidecode -s bios-version
QX47AR20
[~] # hal_app --get_ec_version
QX47EC22
hal_app -
If your BIOS version is equal or later than QX47AR19, then you can skip this step. Otherwise please follow steps of below screenshots to disable BIOS lock before updating BIOS..
3a. Reboot NAS and click Ctrl+F1 to enter Advanced BIOS settings.
3b. Choose Chipset >> South Bridge
3c. Choose Security Configuration
3d. Choose BIOS Lock and select Disabled
3e. Click F4 and choose Yes to save configuration and exit
- Update BIOS
For different CPU, user should give different parameter to flashrom.
N3150: ./flashrom -p internal:laptop=this_is_not_a_laptop -w QX47AR50.bin
N3160: ./flashrom -p internal:laptop=this_is_not_a_laptop -w QX47AR25.bin
CAUTION: Do NOT apply wrong version of BIOS, it will brick your machine.
[~] # cd /share/Public
[/share/Public] # chmod +x flashrom
[/share/Public] # ./flashrom -p internal:laptop=this_is_not_a_laptop -w QX47AR50.bin
flashrom v0.9.8-unknown on Linux 3.19.8 (x86_64)
flashrom is free software, get the source code at http://www.flashrom.org
Calibrating delay loop… OK.
Active config mode, unknown reg 0x20 ID: 85.
Please send the output of “flashrom -V -p internal” to
flashrom@flashrom.org with W836xx: your board name: flashrom -V
as the subject to help us finish support for your Super I/O. Thanks.
WARNING! You may be running flashrom on an unsupported laptop. We could
not detect this for sure because your vendor has not setup the SMBIOS
tables correctly. You can enforce execution by adding
‘-p internal:laptop=this_is_not_a_laptop’ to the command line, but
please read the following warning if you are not sure.
Laptops, notebooks and netbooks are difficult to support and we
recommend to use the vendor flashing utility. The embedded controller
(EC) in these machines often interacts badly with flashing.
See the manpage and http://www.flashrom.org/Laptops for details.
If flash is shared with the EC, erase is guaranteed to brick your laptop
and write may brick your laptop.
Read and probe may irritate your EC and cause fan failure, backlight
failure and sudden poweroff.
You have been warned.
Proceeding anyway because user forced us to.
Found chipset “Intel Braswell”.
This chipset is marked as untested. If you are using an up-to-date version
of flashrom *and* were (not) able to successfully update your firmware with it,
then please email a report to flashrom@flashrom.org including a verbose (-V) log.
Thank you!
Enabling flash write… OK.
Found Macronix flash chip “MX25U6435E/F” (8192 kB, SPI) mapped at physical address 0xff800000.
This flash part has status UNTESTED for operations: PROBE READ ERASE WRITE
The test status of this chip may have been updated in the latest development
version of flashrom. If you are running the latest development version,
please email a report to flashrom@flashrom.org if any of the above operations
work correctly for you with this flash chip. Please include the flashrom log
file for all operations you tested (see the man page for details), and mention
which mainboard or programmer you tested in the subject line.
Thanks for your help!
Reading old flash chip contents… done.
Erasing and writing flash chip… Erase/write done.
Verifying flash… VERIFIED.
-
Update EC firmware
CAUTION: User must downgrade EC firmware if EC version higher than QX47EC20
[/share/Public] # hal_app --update_ec_fw file=QX47EC20.BIN -
Reboot NAS with below command.
[/share/Public] # hal_app --reset_ec_fw -
After the reboot, check BIOS/EC version again
[~] # dmidecode -s bios-version
QX47AR50
[~] # hal_app --get_ec_version
QX47EC20
- Done.*