well - I like things to be easy and cheap, and it’s getting harder and harder to do this. I have installed a lot of TVS-h874 systems with the QNAP QXG-10G2T or QXG-10G1T 10G cards - but it appears that these 2 cards are now “end of life” or “discontinued”. So the new 10G card is the QXG-10G2T-X710, BUT it requires a BIOS upgrade to the TVS-h874. It’s enough headache to get clients to open up the TVS-h874 and put in the 2 M.2 drives and the 10G card - but NOW, I would need to do a BIOS update on a new system as well !!!
So I guess I am being forced to move over to the TVS-h1288AX, which is a great product, and I have installed these as well, and it comes with the dual 10G card - but it’s a lot more money !
If I can’t complain to YOU - then who can I complain to ?
well Jon - you are NOT a dumb guy - you know as much, or more than I do. Dolby knows more than we do - as does Steve Ko on this forum. But this does not excuse Steve Ko and QNAP from not informing users of their plans, and what they are going to discontinue.
The TVS-h874 does NOT come with dual 10G availability -
the discontinued cards are Marvell AQC-107 or AQC-113 cards. Same 10G chip as Apple uses.
So are these "discontinued " ? I am shocked that QNAP wants to use Intel based 10G chip cards at the elevated price. There must be some kind of politics going on here. As far as I am concerned, Intel is “done” - so I was shocked to see this.
I see.. QNAP’s marketing pages are a little misleading…
The TVS-h874x-i9-64G comes with the 10G card installed. Now, if I was doing high end stuff like you do, I would imagine that would be the beast that I want. I would want 64 Gig of memory and an i9 - heck yeah…
But you are correct - the other models only have 2.5 G ports which is kinda sad…Considering that older models like the old TVS-x72XT units come with a 10G NIC…
well - this is certainly going to push me to recommend the new TVS-h1277AX that just comes with the correct 10G card, and wont require me to do a BIOS update. Sigh …
Given that the latest BIOS released is Version: B649AR23 2023-12-26 I doubt that any new TVS-h874 will come with anything older than B649AR15, which is the requirement
My TVS-h874x, purchased in December 2024 came with B649AR16
EOL doesn’t necessarily mean the card is no good and will die an imminent infant mortality. If you can purchase one from QNAP you should have their normal warranty.
thank you for your reply Blue Sky, but I don’t think you understand. My original question was about the QXG-10G2T and QXG-10G1T becomming EOL - not dying. So if someone owns a TVS-h874, and the 10G card dies, QNAP will honor the warranty, and send them what they have currently available, which would be a QNAP QXG-10G2T-X710, which would potentially require a BIOS upgrade. I see you have older QNAP’s, like the TS-831X and TS-1685. These products are end of life - there is no direct replacement for these, so if your TS-1685 died (for example) - and you were still under warranty (unlikely) - QNAP is not fixing or sending you a new TS-1685. You would get a new 12 bay QNAP, like the TS-h1677AX, and this is QuTS, not QTS, so you would have to downgrade the firmware in this, to get your drives to work. And downgrading the firmware to QTS is much easier than doing a BIOS flash.
This is for the regular TVS-h874 from the download.qnap site. The Utility section for the h874x does not list the BIOS, but they are practically identical, so you upgrade at your own risk.
We reviewed the BIOS requirement note and confirmed that BIOS B649AR15 was introduced to resolve a compatibility issue where installing two QXG-10G2T-X710 adapters could affect normal system boot.
Current production TVS-h874 systems already ship with much newer BIOS versions, which include this fix. Therefore, there is no need to update the BIOS solely because of the B649AR15 note.
We will keep the note in the compatibility list because some early systems may still be running older BIOS revisions, and the note remains relevant for those cases.
Thanks for helping us review and clarify the documentation.
thank you for this information. As a side note, I am surprised that QNAP has abandoned the Marvell AQC-113 in favor of the more expensive Intel X710. Perhaps it’s a supply issue from Marvell.
