Ubuntu Linux Station stuck on loading screen after firmware update (TS-464)

I have a TS-464 with 16GB of RAM, two 500GB Crucial SSDs, and 10TB of storage across two WD HDDs. Since the last firmware update, my Ubuntu Linux Station has stopped working. The screen stays frozen on ‘Loading’ and nothing else happens.

I’ve tried uninstalling, restarting, reinstalling, and restarting again. A couple of times it actually started working, but then the same error returned and now I’m stuck. I don’t know how to fix it; all I know is that Ubuntu Linux Station is currently non-functional.

Has this happened to anyone else? Does anyone know a solution? Should I consider a firmware downgrade? Any input would be extremely helpful. Thank you very much!

Thanks for the report! At the moment, we haven’t received similar reports from other users. If you don’t mind, please feel free to open a support ticket and our Support Team will look into it further and assist you.