Unable to mount shared drive

I am trying to mount a shared drive on my Linux server. I get this error: mount.nfs(2): Protocol not supported. It then errors about “no such file or directory”, and “Permission denied”.

Is there a way to share this folder via NFS, or what do I need to do to be able to mount and access it?

I am running qts 5.2.8.3332, and my device is a TS-453D.

Not sure, but maybe something in here can help you?

https://www.qnap.com/en/how-to/faq/article/how-to-access-files-on-nas-via-nfs-from-unixlinux-clients

So my other share is not using the NFS option in the Edit Shared Folder Permission, but I can still mount it on my linux server.

You mentioned NFS, that’s why I posted that link.

If it is a standard Samba share, then the process is similar and it should also work fine.

Or, I’m not exactly sure what you are asking.

Do you have NFS enabled on the NAS? You need to do that and then you need to modify the permissions for each shared folder to allow NFS connections…

Could you please check if you have enabled NFS on the NAS?

Additionally, we recommend trying the showmount -e <NAS_IP> command to verify the actual exported path names from the NAS. Thank you!

NFS Is enabled:

I ran that showmount command; very helpful! It doesn’t show the new shared folder listed there. Where do I go from here?

Do you have NFS permissions set for that folder? Not sure why it wouldn’t show up in the list of NFS mounts anyhow… But did you set NFS permissions?

And are you running QTS or QuTS Hero?

Yes, this is what I have that folder set to:

Firmware shows QTS.

That is not NFS permissions. You have to go into the shared folder section of the Control panel and then explicitly set NFS permissions:

So in the image above Multimedia (which is a “shared” folder for SMB), is not shared over NFS.

Below shows the share settings for the Public folder:

In this case, for public, any device can READ the public folder. Only 192.168.0.1 can have read/write accesss though.

Just because a folder is “shared” does not mean it is available over NFS.