upgrade from 4.5.4.2790 to 5.2.8.3359

I have a TS-253Be with 4.5.4.2790 that I’ve been running for 5.5 years and started out with 4.3.6.0895. QTS 5 had a lot of problems when it first came out so I just stayed on QTS 4. I’m getting ready to replace it with a TS-664 and since QTS 4 isn’t available for it, I’m thinking I should upgrade my TS-253Be to 5.2.8.3359. Plus, a lot of my apps are outdated because the new versions require QTS 5. Is there anything I need to be aware of?

My end goal is to move the drives from the 2-bay over to the 6-bay, add two new drives, and migrate from RAID 1 to 5.
Step 1 QNAP Compatibility for NAS Migration
Step 2 Changing the RAID Type of a RAID Group

Thanks for the help.

Yes you have to update the TS-253Be first. But also the TS-664 (without disks).
In fact, you need to have the same firmware version on both NAS (otherwise, it will work but you it will create firmware mismatch errors and you would have to re-update).

https://www.qnap.com/en/how-to/faq/article/i-bought-a-new-qnap-nas-how-do-i-move-my-data-over-from-the-old-one

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I spoke with Jeff in QNAP Technical Support today and he recommended updating the firmware through the Control Panel and updating incrementally. The first available version is 5.0.1.2425 Build 20230609. It failed to install and said the digital signature has expired. Should I just download it and install that way?

This is from the Event Log: Failed to install 5.0.1. The digital signature has expired.

I would try downloading from the QNAP Download center - download the latest firmware and update to that.

I am really surprised there are so many people running firmware as old as 4.5,

Thank you very much for your support of QNAP! If you encounter any issues or have any suggestions during your future use, please feel free to reach out. Thank you!

That is not what QNAP technical support recommended. He said there could be issues with that big of a jump.

And to your 2nd comment, because QTS 5 had all kinds of issues when it first came out and I wasn’t following its progress. You can probably find some complaints on the original forum. https://forum.qnap.com/

Are you in tech support? What is the correct order to upgrade from QTS 4.5.4.2790 to the most recent QTS 5 on a production machine?

Why?

In my opinion, it was the last stable release without bloatware and things I don’t want. It works. It works well and does everything I expect it to do. It is stable. The 5.0 stream was brutally bad for so long and hardly even qualified as Beta quality.

If there is no reason to update, why would you? I have 3 x DNS-323 NAS boxes that the last support was is in 2013. They still run today just as well, doing the same functions as they have for 15 years.

Perfect explanation.

There are a couple reasons why I’m updating. 1) I’m considering buying a TS-664 to replace my TS-253Be and QTS 4.5.4 isn’t on its OS download list. Apparently it’s a QTS 5 only device. 2) I’m getting digital signature expired errors for many apps that I use because they are old and outdated. I can’t install the latest releases because they require QTS 5.

Security updates, bug fixes, new features, application signature issues, ability to run new apps, etc.

And I hear you as I resisted updating from Windows XP to Windows 7 and then from Windows 7 to Windows 10/11. I would sill run Win 7 if I could!

I’m also a couple releases behind on my Macs. I’m not saying to upgrade as soon as a release is out, but 4.5 was released 5 years ago. That’s a long time in the software world…

I don’t know, I’ve never known anything but QTS/QuTS 5.x so maybe my perspective on 5.x is a bit different…

Greetings,

I might recommend backing up your data (which you should already be doing anyway) buying the new NAS, setting it up as RAID 5 out of the box and restoring your data to it. I’m not saying you cannot do the migration and conversion, but this introduces a lot of moving parts, complexity and potential for failure. Things might go very well and smoothly, or things could blow up.

@dosborne I had a DNS-323 before moving to QNAP in 2012. :smiley:

@royta As long as you have a good back up, go for it. I’m sure its possible, (QNAP is good about this sort of thing) and is why I remain staunchly loyal to the brand. It’s just going to be a complex and lengthy process no matter which way you go. I will be very interested in hearing of the outcome.

Regarding the issue you mentioned, we will provide further technical assistance through the support ticket you previously opened. Thank you!

Here are the steps I took:

  1. Started out on 4.5.4.2790.

  2. Live update wanted 5.0.1.2425 but the update failed because the digital signature was expired. So I manually updated. I updated the apps that had required updates.

  3. Live update to 5.1.8.2823.

  4. Live update to 5.1.9.2954. Two options were given. A critical update to 5.1.9.2954 or go all the way to 5.2.8.3359. I’m still on 5.1.9.2954. I updated all of the apps.

  5. I’ll update to 5.2.8.3359 in a few days.

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It would be nice if there was a list of all the things that get broken along the O/S upgrading way and need special attention… it would make this kind of upgrading so much simpler. For example several things that were built-in are now downloadable Apps, plus some things aren’t allowed any more without special efforts, so they will be an issue until you find out what’s gone missing or seems broken, then download Apps or re-configure things until you were back to where you were…

There really should be a thread here somewhere of every O/S upgrade (at least from 4.5) and ONLY what gets removed, broken, depreciated or turned off and what action is required to stay as you were if you need/want to do that…

I’m on 5.1.9.2954 as it works well for me, but I’ll have to upgrade at some point and I know, at a minimum, that I’ll need to find Apps to replace features that have gone walkies…

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That would be the update Release Notes?

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