Upgrading to QuTS 6

English Firmware
1

Hello everyone,

This is my first time here, and I hope I can help with my experience and that you can help me as well.

The issue is that I upgraded a TS-h3088-RP with 22 SSDs in RAID 60 to QuTS 6. The NAS also has a QM2-2P-384A card with two 2TB drives, configured for SSD caching. Well, after the upgrade, the NAS won’t boot. It starts in reset mode, and the data preservation options don’t work. I had to reset the entire RAID array. Afterward, the NAS booted, but it didn’t recognize the drives on the card, and upon restarting again, it went back to reset mode. I removed the card, and everything went back to normal. The strangest thing is that I previously upgraded a TS-3077AFU with the same drive configuration and the same card, and everything worked perfectly.

I’ll open a ticket with QNAP, but I’m sharing this in case my experience can help someone.

Greetings.

2

Thanks for the report! I’ll have our internal team try to reproduce the issue.

3

Thanks!

In case it’s relevant, the NAS TS-3088 also has a QXG-25G2SF-CX6 card installed, which works perfectly.

4

Hi @InfQNAP

We apologize, but our team was unable to reproduce this issue. Could you please open a support ticket so we can investigate further and assist you? Thanks!