Using the Network Drive Mount Wizard to mount a windows shared drive

English Networking
1

Hi, I am having trouble getting Hybrid Mount on QNAP TS-216G to work with a shared folder on a Windows 11 PC.

I have created a user account (and give full control of the shared folder) specifically for this purpose and the network share is accessible from other pcs and devices on the network.

The setup wizard can access the drive as well because when I click on the browser button in the destination folder section, it lists the top level shared drives.

However, once I click on the listed shared folders, qnap complains that is unable to connect to the remote service.

I get the same messages when I click on the create button as well.

I have tried this with the AV and firewall disabled on the windows pc but it seems to make not difference.

Please advise.

2

Are the other PC’s it works on also Win11 ? … if so, something on that one PC must be different.

3

I am not sure what you mean?

I am trying to mount a windows shared folder using QNAP Hybrid Mount.

The shared folder is accessible from other Win 11 PCs on the network.

I have not manged to Hybrid Mount any Windows 11 network shared folders.

4

I mean this statement

Wasn’t quite clear to me what does not work where… so you are trying to mount a SMB share from a Windows 11 PC TO the QNAP via Hybridmount.

Have you tried to use the user/pass that works to mount the share on your other network PC’s ?

5

Yes. I am 95% certain that the problem is not with the way the share is setup , as I said, I can access the shared drive from other pcs on the network.

The Hybrid Mount setup wizard seems to be a bit iffy. Anything I should check in the way my Qnap is configured?

Hybrid mounting works fine with Google drive.

6

Are you sing a cache in Hybred mount?

7

But that is a different service, can you confirm your are trying to use SMB and not ftp etc. ?

8

Isn’t there a reported issue where hybrid mount via SMB only works on SMBv1?

9

Yes, SMB.

10

That’s what I was going with.

@yuki1 , try (for a test) to enable SMB1, on the shared windows machine and see if it works then, if yes, then open a ticket with QNAP to complain about that deficiency/issue/bug (and disable SMB1 again)

1 Like
12

We understand you’re looking to get Hybrid Mount on your QNAP TS-216G to work with a shared folder on a Windows 11 PC.

To help us suggest the best approach, could you tell us more about what you’re trying to achieve with this setup?
Also, what’s your expected frequency for copying or syncing data between the devices? Knowing your specific goal and usage patterns will help us determine if there might be other ways to accomplish what you need.

Looking forward to hearing more!

13

@yuki1
This may help you: How to use HybridMount to mount a Windows shared folder on the QNAP NAS?