VM Console - black screen - Virtulization Station

English Container & Virtualization
21

Had the same problem. Did a firmware update and issue was gone. Perhaps your firmware is outdated too?

22

same here. fresh install of ubuntu server - seeing thumbnail, nothing in main console view. frustrating…

24

We’ve observed that some older QTS versions might encounter the issue described in this FAQ:
VM console shows black screen in Virtualization Station 4.0.0.278 - Fixed in QTS 5.2.4 | QNAP

If you’re already on the latest QTS version and still facing problems, please try connecting directly using your NAS’s local IP address (e.g., 192.168.x.x). This can help us rule out any potential impact from your network or router.

Let us know if this helps!

25

thanks - I can confirm I’m running 5.2.4.3079 and connecting directly on my local address. I’m using the “Ubuntu Linux Station” app for now as a fallback.