Greetings
NAS Model: TS-873AeU
Firmware: 5.2.3 Build 20250108
Started a couple of weeks ago. Try to log in via the Web UI and after userid and password I just get “Loading…”.
It’s not a browser issue - happens with all browsers and even in incognito / private mode.
Can still access by ssh.
CIFS shares are still accessible.
Apps running on the device are still accessible via IP and port number.
QFinder Pro sees the device on the LAN and can talk to it.
Odd thing, the Resource Monitor in QFinder pro is showing zero / blank for RAM and CPU.
Have created a new .qos_config. Stopped and started apache etc - all the usual “stuff”.
Tried telling QFinder Pro to shutdown the device. It says “device is shutting down” and the device disappears from the QFinder Pro.
Thirty minutes later everything is still running, the QNap is lit up like a Christmas tree. Top shows everything running as normal. No change. Tried shutting down the device from the ssh prompt. It just ignores me.
Yes, I have spoke to support - they have not been any use so far - just “we cannot access the device”.
Is anyone else suffering from the same or similar issue?
Thanks
Nigel.
Edit: In the end I got desperate and did a soft reset (4 seconds). When the machine came bac again it had split the network ports apart again but I can access the Web UI. Again. For now.
Container station is broken again. Now getting “LXD Status” Currently inactive Container station will restart - rinse and repeat. Going to try removing Container Station and re-adding it.
Did that. Removed CS. Rebooted. Added CS. Started. It found all my containers. Now it’s acting as if everything is normal again. Until the next time.
Really getting to the point of throwing this out with the garbage.