What to do after power down for overheating

English General
1

I have a Qnap HS-251+ that’s been running great for quite a while now. Firmware regularly updated, no major problems until yesterday.

First I got the following alert:
Message: [Hardware Status] NAS temperature has exceeded the threshold: 65℃. The NAS will power off if the temperature exceeds 75℃.

And then less than a minute later got the following alert:
Message: [Hardware Status] Powering off the NAS due to overheating. The NAS temperature 127℃ has exceeded 75℃.

I unplugged the NAS and let it sit for a while (overnight). Today I plugged it in and powered it on. I can hear it power on and it’s slightly warm to the touch (though not hot/not abnormally so), but it’s not showing up on my network and can’t be found with Qfinder

I’m trying to determine what troubleshooting steps I can go through and/or how to see if it’s even booting up properly. Any ideas on what to try?

Thanks!

2

The NAS could be facing the LPC death, where the superIO is reading the wrong values…amongst other issues

You might have to look into a repair a
or a replacment

3

Probably won’t make a difference, but worth a try to pull the drives and see if it will boot up into setup.