Many Community members forget to include important information when asking questions here in the forums.
If it’s a technical question of any kind, please remember * to include:
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Your Operating System you are using to access your NAS.
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NAS model
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Firmware Version/Build numbers - not just “The latest”
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Network Setup (ie Single Port or Port Trunking)
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If Disk related please also specify:
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Drive Configuration: (ie SingleDrive, RAID0, JBOD, RAID1, RAID5, RAID6, RAID10)
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Number of drives
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For each drive please provide:
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Drive Manufacturer (ie Seagate, WD, Hitachi, etc)
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Drive Model
If you are in a situation where you can’t wait for an answer, please contact QNAP Support as at the end of the day, this is what they are here for and you will most likely get your problem resolved more rapidly.