Windows 11 problem can't access Qnap NAS share folder

Please help me with the problem I am experiencing regarding Windows 11 which cannot access shared folders to the Qnap TS-431P NAS.

Please, if you have ever experienced the same problem, can you provide information on the solution?

Have you filled out the support ticket form on
https://www.qnap.com/go/support-ticket, QNAP Support Team will better understand and help with your problems???