For months my <2 year old TS-130 NAS has been restarting most days, sometimes multiple times per day. Power is from a UPC and nothing else on it is restarting. The NAS fan is set for performance, and it works. No external drives, a 6TB WD inside. The restart times seem random, and not correlating to anything in the crontab. Nothing in the logs helps. Only storage.log seems to know there was a bad shutdown. Firmware is up to date.
My plan for troubleshooting is:
Run it with no hard drive installed, see if it still crashes over a week or so.
If not crashing, try another hard drive.
If still crashing, factory reset and keep running with no hard drive.
Any other suggestions? The KB only has 2 articles for TS-130, both for recovering one that won’t start up. I don’t know what other keywords to search for, “restart” shows up everywhere and “crash” gives nothing relevant.
Obviously the NAS is not very useful without a drive init, but the idea is to rule out the drive drawing too much power or something like that. I haven’t checked the compatibility list.
Anyway, I think some people are well along diagnosing this in another thread:
1 GB RAM, never close to full as far as I can tell. The latest update is that there was a firmware update 6 days ago, and it has not rebooted since. But it isn’t really doing anything; no backups happening, no external drives attached. Eventually I’ll get something going.